Terms of service

Terms of Service

Effective Date: July 2026

Welcome to Gajinova. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our website.

1. General

Gajinova is a multi-product online store offering a variety of quality products across different categories. By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update or modify these Terms of Service at any time without prior notice.

2. Products

We make every effort to ensure that product descriptions, images, and pricing are accurate. However:

  • Product colors may vary slightly due to screen settings.
  • Product packaging may change from time to time.
  • We reserve the right to discontinue any product without notice.

3. Pricing

  • All prices are listed in Indian Rupees (INR).
  • Prices are subject to change without prior notice.
  • We reserve the right to correct pricing errors if they occur.

4. Orders

We reserve the right to:

  • Accept or reject any order.
  • Cancel orders due to stock unavailability.
  • Cancel orders suspected of fraud or unauthorized activity.
  • Limit quantities purchased per customer.

If your order is cancelled after payment, the full amount will be refunded to your original payment method.

5. Payment

We accept secure online payments through trusted payment gateways.

Accepted payment methods may include:

  • UPI
  • Credit Card
  • Debit Card
  • Net Banking
  • Wallets
  • Cash on Delivery (where available)

6. Shipping

  • Orders are processed within 1–3 business days.
  • Delivery usually takes 3–10 business days, depending on your location.
  • Delivery timelines may vary due to weather, courier delays, holidays, or other unforeseen circumstances.

7. Returns & Refunds

Please refer to our Return & Refund Policy for complete details.

Refunds are processed only after the returned product passes our quality inspection.

8. Cancellations

Orders can only be cancelled before they are shipped.

Once dispatched, cancellations are not possible.

9. User Responsibilities

You agree:

  • Not to misuse our website.
  • Not to provide false information.
  • Not to attempt unauthorized access to our systems.
  • Not to engage in fraudulent activities.

Violation of these terms may result in account suspension or legal action.

10. Intellectual Property

All content on Gajinova including:

  • Logo
  • Images
  • Graphics
  • Product descriptions
  • Website design
  • Text

is the property of Gajinova and may not be copied, reproduced, or distributed without written permission.

11. Limitation of Liability

Gajinova shall not be liable for:

  • Indirect or incidental damages
  • Delays caused by courier partners
  • Technical issues beyond our control
  • Product misuse by customers

Our maximum liability shall not exceed the amount paid for the purchased product.

12. Privacy

Your personal information is handled according to our Privacy Policy.

We never sell your personal information to third parties.

13. Governing Law

These Terms of Service shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts in India.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Store Name: Gajinova

Email: saurabhraj02023@gmail.com

Last Updated: July 2026